Contact us
Email admin@whaleboom.com from the address associated with your WhaleBoom account whenever possible.
What to include
- Your account email and business name.
- The page, site, or feature affected and what you expected to happen.
- The time the issue occurred, your browser/device, and a screenshot if helpful.
- For privacy or deletion requests, put “Privacy request” or “Account deletion request” in the subject line.
- For a suspected security issue, put “Security report” in the subject line and explain the impact without accessing other users’ data.
Keep secrets out of email
Never send us your password, one-time verification code, cloud secret key, private key, database password, or full payment-card number. WhaleBoom support will not ask you to disclose these items.
Privacy and account requests
Read our Privacy Policy for available privacy rights. To close an account and remove its data, follow the account deletion instructions.